So this post is going to be kinda reactionary to a situation I found myself in today.
I was sitting in Clay Terrace today in a plaza that has benches and all that Jazz. I was taking a break after several hours of bicycle advertising in the Arts and Design District.
Out of nowhere a truck pulled up behind where I was sitting and a passenger got out of the vehicle (while holding up traffic behind him). The man who got out was probably twice the size of me and pretty built.
He then proceeded to yell from his position that I needed to move. I responded by saying (please note that I was cool, calm, and collected) that I was allowed to sit there.
Growing more agitated the man said that I needed to move because he said I needed to move. I then responded again by saying that I had the right to sit there.
Growing more agitated the man said that if I didn’t move that he was going to call security on me. I then responded by saying that I was fine with that and that I was allowed to sit there.
He then got back into the pickup truck and drove off.
I quickly grabbed my iPhone and wrote down the license plate.
Several minutes later security walks out and I tell the officer that I had just been yelled at by a man in a pick up truck saying that I had to move (like how I reversed the reason security came out…they came out for me but after the way I was treated it was really like that guy called security on himself).
Long story short security takes me into the security office to talk with the “boss” of security and then they direct me to talk with mall management. Staying completely cool, calm, and collected we (mall management and I) were able to come to the conclusion that I am still allowed to ride in Clay Terrace but only on the public road.
I still don’t know who the guy in the truck was. He was just wearing a polo shirt…nothing to identify him as someone who enforces mall rules or anything of that nature. He never identified himself nor did he ever ask what I was doing. Security thinks that they know who he was (he must work for Simon Malls or something) and they are going to have a talk with him.
I was taught a lesson today.
It’s not about yelling. It’s about talking.
Nothing was accomplished by yelling. Everything was accomplished by relaxing and talking.
Think about how this affects other aspects of life:
Anger at home.
Frustration with a friend.
Someone who has wronged you.
Your faith.
Your teacher.
Your schoolwork.
Don’t be intimated by those who yell. The only point in their logic is their volume.
Filed under: bicycle advertising, random | 2 Comments
Tags: jonathan haag, yelling
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I agree that usually yelling doesn’t work, but honestly, I think in this situation, you lost. I mean this guy sounded like a complete ass and yet, security still found that for some reason, they needed to detain you, have you talk to whoever their “big shot” boss is and then managed to tell you where you could and could not ride your bike. They are NOT going to talk to this idiot who yelled at you. I can guarantee that. After all, he is one of “them.”
Yeah I know what you are saying.
To be honest I was ok with them telling me I couldn’t be in that certain area. I just wanted to be told one way or the other…you know what I’m saying?
Everyone was completely cool about everything except the guy that insisted on yelling at me to get everything started.
With that being said, I am a little ticked about the prospect of that guy not being sat down and talked to about how he talks to people who are patrons to the shops at this mall!
In the end though…I think if you were one of the people standing where I was at when this went down you would be totally offended and angry with the guy yelling…in that respect who won? The one who was calm or the one who insisted on creating the scene? Who are people going to sympathize with more…you see where I’m heading with this?
jhaag